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Cookie Policy

Last updated: 3 March 2026

This Cookie Policy explains how Doctor@Home uses cookies and similar technologies on our website and apps. By continuing to use our services after viewing our cookie banner or this policy, you consent to the use of cookies as described below, unless you have disabled them.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how the site is used. We may also use similar technologies such as local storage, session storage and pixels.

2. Types of cookies we use

  • Strictly necessary: Required for the site to function (e.g. authentication, security, load balancing). These cannot be disabled if you want to use the service.
  • Functional: Remember your choices (e.g. language, region, cookie consent) to improve your experience.
  • Analytics and performance: Help us understand how visitors use our site (e.g. pages visited, errors) so we can improve it. We may use first-party or third-party analytics in line with our Privacy Policy.
  • Marketing (if any): Used to deliver relevant ads or measure ad effectiveness. We will only use these with your consent where required by law.

3. How long do cookies last?

Session cookies are deleted when you close your browser. Persistent cookies remain for a set period (e.g. days or months) or until you delete them. We will retain cookies only as long as needed for the purposes stated in this policy or as required by law.

4. Managing your preferences

You can manage or disable non-essential cookies via our cookie consent banner (when you first visit or via the link in the footer). You can also use your browser settings to block or delete cookies; note that blocking all cookies may affect site functionality. For more on your choices, see our Privacy Policy.

5. Third-party cookies

Our site may include content or services from third parties (e.g. payment gateways, analytics, maps). These parties may set their own cookies. We do not control their cookies; please refer to their respective privacy and cookie policies.

6. Updates and contact

We may update this Cookie Policy from time to time. The "Last updated" date at the top will reflect the latest version. For questions: privacy@doctorathome.com.